Tel. and WhatsApp +254 702 691 777/ +254 722 645 290
E-mail: info@abbotkenya.com or abbotkenya@gmail.com
IT SUPPORT SERVICES
We take over the maintenance and support of your IT systems so you can stay focused on growth of your business.
LONG TERM IT SUPPORT FOR YOUR BUSINESS
We understand the urgency of constant support of our clients at times 24/7 especially for clients from international locations.
We provide personalized touch. You will meet the same technicians each time you need service or during scheduled maintenance. This make sure that your staff can be focused on the essential work in your business.
Call us when you need help. We respond live without auto -attendants or receptionists.
Our technician will visit your site within 1-8 working hours.
We benefit your business through service which you can be fit in your budget. We are fast and reliable.
Our goal is to make us as an example for all businesses.
Currently we are providing on customer’s site IT Support Services in Meru County (Kenya) only.
Remote customer service we provide in Kenya and in the international locations. For international locations please provide us with your land phone number including country code.
ABBOT (K) LIMITED,
P.O. Box 446-60200 Meru, Kenya
Tel. +254 702 691 777/ +254 722 645 290
E-mail: info@abbotkenya.com
abbotkenya@gmail.com
For small or medium size businesses (SME) from Nairobi, Meru, Isiolo and Kiambu County we offer a yearly renewable contract for IT SUPPORT SERVICES for only Ksh. 5,000/- +VAT monthly.
For the above mentioned charges Abbot (K) Limited as Consultant shall provide:
- Advising business how to best use information technology to meet business objectives.
- Management of IT systems from customer's perspective.
- Once a week performing routine computers/workstations/networking check up and:
a) assuring that all computers, workstations and networking work in the highest possible performance and performing necessary repairs;
b) assuring high security of all workstations;
c) removing obsolete data received from the Internet/usage of the computers;
d) systems/software updates.
- Informing Client about new software which appears on the market and is related to his business. Providing it if required by the Client.
- On site or in the Consultant’s service repairs and maintenance of workstations;
- Emergency service (on call) within 8 working hours.
- Installation of new software if required by the Client.
- A security model that is used to protect an entire platform and secures the entire span of software or devices on that platform.
-Training Client’s staff members on use of computers, workstations and server applications, on use of networking and on security issues.
Client
- Client should pay for any hardware to be replaced and for new software to be installed.
